Service and Support

Alpha Global provides enterprise-grade service to all our clients and technologies. From product assistance and training to personalized account management, Alpha Global believes in providing the best customer service we can offer.


Drawing on our multi-disciplined technical and non-technical resources, we consistently look outside the traditional conventions of problem solving, always seeking new ways to improve our service delivery. It’s our focus on the customer journey that enables us to be a leader in our field of expertise, technologies and product delivery.

Innovation Within Enterprise Environments

Surveillance and access control consulting and design services using the latest innovation based on cloud technology.

Network Design and Connectivity

Network Engineering

Enterprise network design using the latest cloud-managed architectures from SD-WAN and failover including Wi-Fi surveys.

Data Cabling in Patch

Project Management

Electrical and data services for network and surveillance equipment patching, fiber and communications.

Enterprise Service

Choose from phone and email or live chat, our team provides remote, over the phone and on-site services.

Enterprise Networking and Wireless Innovation

Managed Services

As part of theĀ SYNO Pulse service offering, we actively provide managed services for all the solutions we provide.

Dedicated Experts

All of our clients receive dedicated account management, training and support as part of our commitment to delivering exceptional service.

Looking for a specific product or service?


We encourage you to contact us to speak directly to our sales team. Alternatively, you can email us at [email protected] or call 1300 796 600.