10 Jul SYNO Global Launches SYNO Pulse Managed Services
Press release for immediate distribution.
As part of our customer focus and support initiatives, we are pleased to announce the launch of our SYNO Pulse managed services product, offering a complete customer care solution for all SYNO Global deployed technologies across Australia and New Zealand.
“SYNO Pulse is our managed services solution for organisations that utilise our product suite. It ensures our customers investment into our technology is protected by providing proactive support, monitoring and response. – Luke Craddock, Managing Director (SYNO Global)
With technology now playing a critical role in the day to day operations of organisations, customers must be supported when problems occur, new features are available or when critical events trigger. SYNO Pulse compliments all SYNO’s product range by providing real-time monitoring, proactive remote and onsite support, licensing and self-service knowledge base.
“SYNO Pulse represents our commitment to protecting our customers technology investment. Pulse provides real-time system monitoring, licensing for the products and responsive technical support team available on demand, all based on a simple subscription service that complements our product range. – Ryan Priest, Chief Technology Officer (SYNO Global)”